1. Returns are accepted up to 14 days after purchase. The return must be requested within 14 days of the delivery date, please email us at email@example.com with your order # and we will get back to you within 24 hours. The item must be shipped within 7 days after return approval in its original, unused, unaltered and unwashed condition. The item must be returned with the tags and packaging in their original condition. You may want to choose a return shipping method that gives you the ability to track your return shipment. Please note, you will not be reimbursed for the cost of the return shipment. Original shipping charges to you of $12.99 are not refunded in the case of a return. ***Also $12.99 will be deducted on all return orders with free shipping.
2. Please return your order with RA# included to:
Less Is Amor Intimates LTD.
118 Booth Ave, Toronto,
ON, Canada, M4M2M4
3. COD parcels will not be accepted.
4. Refunds will be applied to the payment method on which you made the online purchase. Refunds are processed to include the amount you paid for the item(s) along with any sales tax that was charged at time of purchase. Shipping fees cannot be reimbursed unless an item is defective/damaged or there was a fulfillment error. Please allow 1-2 billing cycles for these changes to appear on your card statement.
5. ***PLEASE NOTE: Items on FINAL sale are not eligible for return, exchange or store credit. Custom orders, lingerie bottoms (panties) and harnesses are not eligible for return or exchange or store credit.
We do not currently offer direct exchanges. If another size or colour is desired, we recommend placing a new order and returning your original item(s) back to us for a refund.